Effective Date: 9-1-2024

At Deep Clean Pro-Wash, LLC, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you engage with our pressure washing services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

We collect personal information from you when you interact with our services, such as when you request a quote, book a service, or contact us for inquiries. The types of information we may collect include:

Personal Identification Information: This includes your name, email address, phone number, and physical address.

Payment Information: If applicable, we collect payment details such as credit card numbers or other financial information to process your transactions securely.

Service Information: Information about the services requested, such as the type of service, location, and details about your property.

Technical Information: We may collect technical information about how you interact with our website, including your IP address, browser type, and device information through cookies and other tracking technologies.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

Service Delivery: To provide you with the pressure washing services you requested, including scheduling, processing payments, and communicating with you about your service.

Customer Support: To respond to your inquiries, provide assistance, and address any issues related to our services.Improving

Our Services: To enhance the quality of our services, develop new offerings, and optimize customer satisfaction.

Marketing: With your consent, we may use your contact information to send promotional offers, updates about our services, or newsletters. You can opt out of these communications at any time.

Legal Compliance: To comply with any applicable laws, regulations, or legal processes.

3. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure Payment Processing: All payment transactions are processed through secure and encrypted payment gateways. We do not store your payment information on our servers.

Data Encryption: Personal information transmitted online is protected by encryption protocols.Access

Control: Access to personal information is limited to authorized personnel who need it to perform their job functions.

Despite our efforts to protect your data, no security system is impenetrable. We cannot guarantee the complete security of your personal information, but we will notify you promptly if a data breach occurs.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information under the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us in delivering our services (e.g., payment processors, customer management platforms). These providers are contractually obligated to keep your information secure and use it only for the purposes specified by us.

Legal Obligations: We may disclose your information if required by law or in response to a valid request from a law enforcement authority or government agency.

Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred as part of the transaction. We will notify you of any such transfer and any new privacy policy that may apply.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: You may request access to the personal information we hold about you and ask for corrections if the information is inaccurate or incomplete.

Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain it.

Opt-Out of Marketing Communications: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

Cookies and Tracking Technologies: You can manage your cookie preferences by adjusting your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. Once your information is no longer needed, we will securely delete or anonymize it.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We recommend that you review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you by updating the effective date at the top of this policy. Your continued use of our services after any changes indicates your acceptance of the updated policy.